QUALITY ASSURANCE SYSTEM
designed by architects, for architects
dtbarchitects QA
for architects
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What is Quality Assurance?
- QA is not architecture! - it is the documentation of your current business (i.e. architecture) practices with a view to continual improvement of the process.
- Having QA means implementing a business management manual (via procedures, project plans, templates and checklists) that outlines clear requirements for staff to operate under. That's it!
Why should I get QA?
- For clients, the QA system ensures that they receive a consistent level of high quality professional service.
- For staff, this system provides clarity of guidance and instruction as to the requirements of process and procedure within the office practice.
- For the firm, it allows for a continual improvement of the methodology required to produce detailed, clear and concise documentation.
-Ensures effective time and financial management which is key to maintaining a profitable business.
- Increases project opportunities - Government Institutions require QA Certification for tenderers.
"If you have been running a profitable business for some years and haven't been sued; then you already have a quality assurance system, but may not have documented it."
Helga ten Brummelaar